Refund Terms for SORNATHRA

At SORNATHRA, we are committed to ensuring that our clients are satisfied with their purchases. This document outlines the terms and conditions under which refunds are issued by SORNATHRA. Please read these terms carefully before making a purchase.

1. Eligibility for Refund

Refunds are applicable to all products and services offered by SORNATHRA, provided that the following conditions are met:

• The refund request is made within 30 days of purchase.
• The product/service was purchased directly from SORNATHRA and not through any third-party vendors.
• The product/service has not been significantly altered, customized, or damaged.

2. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Digital products once they have been downloaded or accessed.
• Subscription-based services after access has been granted.

3. Process for Requesting a Refund

To initiate a refund request, please contact our customer support team at [email protected]. Include your order details and the reason for the refund request. Our team will respond within 5 business days to discuss your request.

4. Refund Approval and Processing

Once approved, refunds will be processed using the original method of payment. Please allow 7-10 business days for the refund to be reflected in your account. If the original method of payment is no longer available, alternative arrangements will be discussed.

5. Modifications to Refund Policy

SORNATHRA reserves the right to modify this refund policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review our refund policy periodically to stay informed about any changes.

For further assistance, please do not hesitate to contact our support team.

SORNATHRA Customer Support
Phone: (555) 123-4567
Address: 123 Business Ave, Suite 100, Commerce City, Business State, 12345